API development
REST and GraphQL APIs with documented contracts, versioning, validation and authentication.
Discuss API designSystems work better when they talk.Software integration services.
Software integration services.
One flow of data across your systems.
Orders typed twice, invoices exported by hand, stock counts that disagree between tools — integration problems show up as overtime, not as errors. Surfytech designs and builds the APIs, events and synchronisation that remove the manual joins.
- Contract-first APIs
- Monitored, retryable flows
- Legacy-friendly
Why integrations breakMost integrations fail
Most integrations fail
quietly, not loudly.
A nightly file transfer stops arriving, a mapping changes upstream, or credentials expire. Nothing crashes — the data is simply wrong by the time someone notices.
We design integrations with explicit contracts, validation, retries, alerting and reconciliation, so failures are visible immediately and recovery is routine.
Integration or replacement? Integrating a system that is being replaced next year is rarely worth it. We assess lifetime, ownership and support options before proposing the work.
- 01Remove duplicate entry
Capture data once and let every system receive what it needs.
- 02Make failures visible
Validation, alerting and reconciliation instead of silent data drift.
- 03Change safely
Versioned APIs and contracts so a change in one system does not break another.
- 04Retire fragile links
Replace hand-built exports and bespoke scripts with maintainable interfaces.
What we buildInterfaces designed to
Interfaces designed to
survive real operations.
Each integration can be delivered on its own, or as part of a wider programme across your business systems.
Data synchronisation
Two-way sync between ERP, CRM, websites, finance and operations tools with conflict handling.
Explore ERP syncEvent-driven integration
Queues, streams and webhooks that move changes as they happen instead of overnight batches.
See capabilitiesFile, batch & legacy links
Structured imports, scheduled transfers and adapters for systems that only speak files or databases.
Explore modernizationAPI management & security
Gateways, rate limiting, keys, tokens, audit logging and access review for exposed interfaces.
Discuss securityLet’s find the sensible option.
Share the systems, the manual workarounds and the deadline. We’ll recommend integrating, extending or retiring each interface.
Talk through your systemsIntegration capabilities
Every layer. One accountable team.
Contracts, data, security and operations planned together — because an integration is only as reliable as its weakest link.
Contract & schema design
Field mapping, canonical models, versioning rules and documentation agreed before build.
Authentication & authorisation
OAuth, API keys, service accounts, certificate handling and least-privilege access.
Events & messaging
Publish-subscribe topics, queues, ordering rules, dead-letter handling and replay.
Database & legacy integration
Direct database access, stored procedure replacement and adapters for older platforms.
Validation & reconciliation
Rule-based checks, exception queues and scheduled reconciliation between systems.
Monitoring & alerting
Throughput, latency, failure alerts and dashboards so problems surface early.
Testing & sandboxing
Contract tests, simulated failures and non-production environments for safe changes.
Documentation & handover
Interface catalogues, runbooks and knowledge transfer for your support team.
Integration is often the first step of a wider programme. Explore application modernization, data analytics and business process automation.
Our integration processMap the flow. Build the contract.
Map the flow. Build the contract.
Monitor the result.
Discovery → Design → Build → Deploy → Harden → Support. Every stage produces something testable, including the failure paths.
Discovery
Inventory systems, data flows, ownership, volumes and the manual steps in use today.
Output: flow map & prioritiesDesign
Agree contracts, canonical models, sync direction and error behaviour for each interface.
Output: interface specificationBuild & test
Implement APIs, adapters and jobs. Test happy paths, edge cases and failures.
Output: working integrationsDeploy
Release with configuration management, access controls and rollback options.
Output: production interfacesHarden
Add monitoring, alerting, reconciliation and retry handling based on real traffic.
Output: observability & reconciliationSupport
Monitor, fix, extend and document interfaces as systems and business rules change.
Output: support & change log
Platforms & toolingStandard interfaces.
Standard interfaces.
Understandable operations.
We work with open protocols and proven platforms, so interfaces remain maintainable even if a vendor or team changes.
Apache KafkaEvent streaming & replay
KongAPI gateway & traffic policy
NGINXReverse proxy & API routing
GraphQLFlexible query interfaces
PostmanAPI testing & documentation
ZapierLightweight SaaS connections
Protocol choice follows the requirement: REST and webhooks for most cases, events where latency matters, batch files where a system offers nothing else.
IndustriesIntegration shaped by
Integration shaped by
how each sector operates.
Compliance, uptime expectations and system landscapes differ by industry. We plan around them during discovery.
Healthcare
Patient, appointment and billing systems connected with carefully defined access controls.
Healthcare technologyFinance
Core banking, payments and reporting interfaces with controlled, auditable data flows.
Finance solutionsManufacturing
ERP, plant, warehouse and dealer systems exchanging orders, stock and dispatch data.
Manufacturing solutionsRetail
POS, e-commerce, inventory and loyalty data synchronised across channels.
Retail solutionsEducation
Admissions, LMS, fee and communication systems working from one student record.
Education solutionsTravel
Booking engines, suppliers, payments and CRM connected through booking and refund flows.
Travel solutionsCase studies & solution examplesSee the problem.
See the problem.
Imagine the possibilities.
The scenarios below illustrate possible integration approaches—not published client case studies or measured results. Ask us about relevant experience for your systems.
Illustrative · Order flow
Orders confirmed twice, by hand
Challenge: Website orders are retyped into the ERP, so errors and delays depend on who is on shift.
Approach: Publish orders from the storefront to the ERP through a validated API with retries and alerts.
Discuss order integration →Illustrative · Customer data
CRM and finance disagree about customers
Challenge: Two systems hold different addresses and balances, and reconciliation is a monthly ritual.
Approach: Agree ownership per field, then synchronise changes with conflict rules and reconciliation checks.
Explore CRM integration →Illustrative · Reporting data
Reporting needs a manual export weekly
Challenge: Analysts assemble spreadsheets from three systems before each leadership review.
Approach: Build a scheduled pipeline with validation so reporting data is ready without manual steps.
Explore data analytics →Frequently asked questionsGood questions.
Good questions.
Clear starting points.
Here’s what to consider before connecting your systems.
Ask about your systems →What software integration services does Surfytech offer?
Surfytech builds APIs, event flows, data synchronisation and file-based integrations between business systems. Services cover contract design, authentication, monitoring, reconciliation, documentation and ongoing support.
Our systems have no APIs. Can they still be integrated?
Often yes. We can work with database access, scheduled exports, vendor middleware or an adapter layer that wraps the system. Where direct integration is unsafe or unsupported, we document that constraint and propose an alternative.
Which integration platforms do you work with?
We work with open protocols (REST, GraphQL, webhooks, message queues) and gateways such as Kong and NGINX, alongside iPaaS tools where a lighter connection is appropriate. The choice follows the requirement, not a preferred vendor.
How do you handle integration failures?
Interfaces include validation, retry logic, dead-letter handling and alerting. Where data accuracy is critical, we also add scheduled reconciliation so discrepancies are detected and reported rather than discovered later.
Will you document what you build?
Yes. Interfaces are delivered with contract documentation, mapping rules, runbooks and a catalogue of what talks to what. Handover sessions are part of the engagement so your team can support and extend the work.
Can you work alongside our internal IT team?
Yes. We regularly work alongside in-house teams, splitting responsibilities between platform access, change approval and build. Roles, environments and release ownership are agreed before development starts.
Start your integration projectLet’s connect the systems
Let’s connect the systems
your teams depend on.
Tell us which systems need to exchange data, how often and who owns each one. We’ll propose an approach, the risks and a first deliverable you can test.
No complete specification needed. A clear business goal is a great place to start.
What happens next?
- Share the systems, data and manual steps involved today.
- Discuss access, APIs, refresh expectations and ownership.
- Agree the first integration and the scope for a proposal.